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The Road to Perdition: What Copilot Adoption in UK Councils Reveals About Our Readiness for AI By Cristian Bogdan Introduction: A Journey That Started with Conversations Over the past few months, I’ve spoken with dozens of people across UK local councils-deployment leads, IT managers, frontline staff, and even a few disillusioned early adopters. What began as a curiosity about how Microsoft Copilot was being used in the public sector quickly turned into something else: a deep dive into a deployment landscape that is, in many places, alarmingly unprepared. These conversations triggered a research effort that left me stunned. I reviewed FOI disclosures, inter national surveys, and case studies. I compared the glowing headlines with the whispered frustrations. What emerged was a picture not of technological failure, but of human, organizational, and strategic breakdown. The truth is this: Copilot didn’t fail in UK councils. We did. Chapter 1: The Promise That Sparked the...